Remember that you can visit Glance in Malton at 55 Market Place, open Tuesday-Saturday 9-5.30

Free postage and packing on all orders!

All the metal sold is sterling silver.

When you buy an item from this website you are buying the item pictured - as each item is slightly different I think that it is important that you see what you are getting! If an item you would like is showing as sold, please contact me as I can usually make something similar for you.

Rings

if you know your ring size please let me know when you place your order, and I will adjust your ring to fit. Rings are adjustable, so should fit most fingers, however some designs are less appealing once stretched out, so if you have very large or small fingers contact me and I will make a ring to fit you!

Chains

I supply all necklaces which have a separate pendant and chain on an 18" chain. If you would prefer a 16" chain please let me know and I can provide that instead (price is the same).

Postage and packing

Postage within the UK is completely free!
If you live outside the UK, you can either use my etsy shop (currently no items for sale - sorry!), or contact me to arrange postage.
I post all items within two working days of receipt of your order; if you havent received your jewellery within a week please let me know.
If your item is lost in the post I'll need you to email me the details so that I can chase it up with Royal Mail, but I'll replace your items at no extra cost.

Payment

I accept payment by paypal; if you wish to purchase an item please use the 'add to basket' button, you will then be taken to the paypal website where you will be able to pay securely using a credit or debit card via paypal. You do not need a paypal account to use this service.

Returns

I’m confident that you’ll be pleased with your jewellery, but it’s good to know that if there are any problems, I’ll happily sort them out.
Please let me know immediately on receipt of your item if you are unhappy with your purchase, and we’ll agree a solution. I offer a full refund on any item you are unsatisfied with, for any reason. You are responsible for returning the item to me within 30 days, and I’ll do the rest.

My contact details:
Zoe Marsh, glance, 34 Rawcliffe Lane, York, YO30 5QB
Email: zoe (at) zoemarsh (dot) co (dot) uk